Far be it from me –

1, 2 but never 3

on August 17, 2013

Some time ago my eye was caught by a glossy advert in one of the Sunday supplements, for a deal with the Internet Provider “3”. Take out a mobile broadband contract for 24 months and at the end of the contract a smart Samsung netbook is yours. I was quite happy with that deal and the Samsung netbook is brilliant. Hindsight etc, but I took out another short contract subsequently, for the mobile broadband alone. Circumstances meant that I cancelled my direct debit a few weeks after the contract actually ended. After a frenzy of tweets, a couple of direct messages and two emails I found my only option was to phone up this Internet Provider and talk to them at a cost of 5p a minute. I kept the conversation as short as possible but was going to be put on hold so I explained I wasn’t acceptant of that and hung up. There was an outstanding balance of about £12. This company has been relentless in its pursuit of me. For more than two weeks they’ve called twice a day and left messages for me to phone them back. I’ve dialled 1517 and selected option 3 to delete. Persistently. Yesterday came the piece of paper I’d been waiting for. A letter from Credit Control politely explaining that my contract had ended but I still owed this small balance and better still there was a neat tear off section for me to fill in and attach to my payment. Which is now in an envelope ready to post with a second class stamp, to Glasgow.
Meantime I am selecting option 3 on my telephone and deleting the messages instructing me to call them.
The moral of this story – for me – never enter into any contract with them again. I would rather eat soap.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Policy Press Blog

Publishing with a purpose

Women Writers, Women's Books

Interweaving the Conversation, Deepening the Connection

Alan's Blog

Get what you need here.

Dr Goat's Blog

Putting hoof to keyboard to bring you views from the farmyard on public health, public mental health and related issues. And goats. These views are my own, and do not represent those of any organisations or endorse any political perspective - but whatever I'm eating may have been stolen.

Social Anxiety Revealed

the blog of the book

the free psychotherapy network

free psychotherapy for people on low incomes and benefits

An' de walls came tumblin' down

about writing and social anxiety

BeaconLit

The yearly literary festival in the heart of Buckinghamshire

Keeptheban- news

Campaigning to protect the 2004 Hunting Act

more follows

Because politics isn't just something that happens in the Palace of Westminster

the main offender

Tales of living with borderline personality disorder, working in mental health and all the bits in between.

sdbast

Just another WordPress.com site

sunnyclaribel

4 out of 5 dentists recommend this WordPress.com site

victimfocus

Exploring best practice and research in sexual violence. A loud voice in the fight against victim blaming. Written and Managed by Jessica Eaton, Doctoral Researcher in Forensic Psychology

ALT-POLITICS

Politics For The People

Cortical Chauvinism

A site discussing autism related issues

Not quite curvy; definitely real

Tales of a mental mental health campaigner...

%d bloggers like this: